1/ Conditions of accepting returns:
Customers can exchange a new product of the same type when the product has problems that cannot be solved (due to technical errors of the manufacturer). Defective products can only be exchanged upon technical confirmation and are subject to the following conditions:
+ Traceability of goods purchased at LEANWAY EQUIPMENT & TECHNOLOGY .,JSC (based on the contract or price quote on purchase).
+ Confirmed that the goods have technical defects of the technical staff of LEANWAY.
+ Received goods must still have all accessories and gifts attached.
+ Goods received back must ensure full foam packaging.
+ Received goods must have all accompanying documents (VAT invoice, warranty card).